Have a question? Get in touch with our customer care team.

Terms & Conditions

Privacy

Return To Main Website

KIVARI

<section id="isPasted">After dispatch, delivery timeframes are as follows:Within Australia<ul><li data-start="172" data-end="210" style="font-family: Inter;">Standard Shipping: 2&#x2013;6 business days</li><li data-start="215" data-end="252" style="font-family: Inter;">Express Shipping: 1&#x2013;3 business days</li></ul>New Zealand<ul><li data-start="278" data-end="368" style="font-family: Inter;">Shipped via DHL Express, with an estimated delivery of 1&#x2013;2 business days after dispatch.</li></ul>View our International website&#xA0;<a href="https://help.kivari.com/hc/en-au" style=" text-decoration: underline;">here</a> for orders outside of Australia &amp; New Zealand.All online orders are carefully hand-picked by our dedicated team, and we always aim to process them as swiftly as possible.Need help? Please contact our KIVARI customer care team at&#xA0;<a rel="noopener" data-start="557" data-end="620" style=" text-decoration: underline;">customercare@kivari.com.au</a>, and we&#x2019;ll get back to you as quickly as we can.</section><footer> </footer>

After dispatch, delivery timeframes are as follows:. Within Australia. New Zealand. View our International website here for orders outside of Australia & New Zealand. All online orders are carefully hand-picked by our dedicated team, and we always ai

How long does delivery take?

Shipping + Delivery

Have you dispatched my order?

Do you offer same day delivery?

Click and Collect

What happens if I'm not home when my order gets delivered?

Do you ship internationally?

Do I have to pay for customs duties and taxes?

What is your return policy?

How do I return my items?

Can I return a sale item?

Can I exchange my purchase?

Do you offer refunds?

Has my return been completed?

What should I do if my product is faulty?

Do I need to pay for return shipping?

I paid using a gift card, how do returns work?

Can I return my online order in-store?

Returns

Can I cancel or change my order?

Where is my order?

I have received the incorrect order, what do I do?

My order was canceled, why?

My order has been returned to sender. Can you help?

I am missing an item from my order, what do I do?

Orders

How can I apply a discount code?

Which form of payments do you accept?

Can I use multiple methods of payment?

Payment

How do I use my Gift Card?

Do you sell gift cards?

Do gift cards expire?

How can I check my gift voucher balance and expiry date?

Do I need to have an account to use a gift card?

Gift Cards

Payment + Gift Cards

Apparel Size Guides

How to measure for the perfect fit

Shoe Size Guide

Sizing

Do you restock sold out styles?

Products

Products + Sizing

Store Locations + Contact Details

Can I return a KIVARI purchase from a Stockist?

KIVARI Stockists

Boutiques + Stockists

How long does delivery take?Updated 15 days ago