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What happens if I'm not home when my order gets delivered?Updated 15 days ago

If you're not available when your order is delivered, the courier will leave a reminder slip with their contact details and the collection address. You can also contact the courier directly and provide your tracking number to arrange a redelivery.

Alternatively, if the delivery driver deems it appropriate (or if you've authorised it), your parcel may be left in a safe location.

Please note that once an order has been successfully delivered to the nominated shipping address, we cannot be held responsible for any lost or stolen packages.


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