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KIVARI

Payment + Gift Cards

Have you dispatched my order?

How long does delivery take?

Do you offer same day delivery?

Click and Collect

What happens if I'm not home when my order gets delivered?

Do you ship internationally?

Do I have to pay for customs duties and taxes?

Shipping + Delivery

What is your return policy?

How do I return my items?

Can I return a sale item?

Can I exchange my purchase?

Do you offer refunds?

Has my return been completed?

What should I do if my product is faulty?

Do I need to pay for return shipping?

I paid using a gift card, how do returns work?

Can I return my online order in-store?

Returns

Can I cancel or change my order?

Where is my order?

I have received the incorrect order, what do I do?

My order was canceled, why?

My order has been returned to sender. Can you help?

I am missing an item from my order, what do I do?

Orders

How can I apply a discount code?

Which form of payments do you accept?

Can I use multiple methods of payment?

How do I use my Gift Card?

Do you sell gift cards?

Do gift cards expire?

How can I check my gift voucher balance and expiry date?

Do I need to have an account to use a gift card?

Apparel Size Guides

How to measure for the perfect fit

Shoe Size Guide

Sizing

Do you restock sold out styles?

Products

Products + Sizing

Store Locations + Contact Details

Can I return a KIVARI purchase from a Stockist?

KIVARI Stockists

Boutiques + Stockists