Ready to lodge your return? Visit our returns portal here.

If you purchased your item(s) online, please refer to our online returns policy here.

If your item(s) were purchased in-store, please see our policy here. Kindly note that in-store purchases cannot be returned online.

Returns can be made through your local Australia Post office at over 4,400 locations.

• A $10 fee will be deducted from your refund to cover the cost of the return shipping label (for returns within Australia).

• Returns for store credit are eligible for free return shipping within Australia.

• New Zealand returns will be subject to a $25 return fee when 'refund' is selected, or a $20 return fee when 'store credit' is selected.

• For customers in all other countries, return shipping costs will vary depending on location. Please refer to our International Returns Policy for further details.